Help

Open the SailFin TV app on your TV. It shows a short code and a QR code. Scan the QR code with your phone, or go to sailfin.tv/activate and enter the code. You can also choose Sign in on the TV and use your SailFin email and password.

Codes only last a few minutes. Press Get a new code on the TV and enter the new one straight away.

Choose Sign in on the TV and sign in again with your SailFin email and password, or link it with a new code. If it keeps happening, call us and we’ll check your account.

Google TV and Android TV devices (including onn and Chromecast with Google TV boxes), and Android phones and tablets. Any TV with an HDMI port works with a streaming box, which is included with our Founding Setup. Some channels are available on TVs only for now, with more coming to phones and tablets.

Two devices can watch at the same time, and up to five TVs, phones and tablets can be registered on your account. You can remove a device from your account page at secure.wicw.net.

Yes. SailFin TV works over any internet connection, at home or on the road.

Some breaks carry ads from local businesses. Some let you press OK to ask the business to text you or call you back; they only receive your name and contact details when you press. You can turn this off on your account page.

It goes on your WiConnect account with your other services, billed on the 1st. Your first month is just the days left in it. There’s no contract, and when you cancel, service runs to the end of the month you’ve paid for.

See Delete your account.